FAQ
Ordering
How do I place an order?
You can order online or by calling our customer service on 01935 811970.
What payment method can I use?
We accept most major credit/debit cards including Visa and MasterCard. We also accept PayPal payments.
Can I add items to my order?
We start working on your order as soon as it has been placed. If you would like to make any changes, please email mail@milliemae.com as soon as possible.
My order is a gift. Can you remove price stickers and invoices?
There are no prices on the products and there are no invoices with prices sent in the order.
Do you re-stock sold out items?
If an item sells out, please email mail@milliemae.com as we may be able to locate stock for you or visit our stores in Sherborne, Sidmouth or Wells.
Shipping, Returns & Exchanges
How do I return / exchange an item?
We offer returns within 28 days; please visit our Returns page for more information.
I haven’t received a refund for my return?
It can take 2-5 working days for your order to arrive back to us. Depending on your bank or payment method it can take a further 3 – 5 working days for the return to be credited to your account.
What are your delivery rates?
Delivery costs can be found on the delivery page.
Current Promotions
10% off your first order
Sign up for special offers and updates. You'll be emailed a discount code to enjoy 10% off your first order. Please note, this can't be applied to sale items.
Free delivery
Free standard delivery on all UK Mainland orders over £30, automatically applied at checkout.
Get in touch
Your question wasn't answered? Please contact us and we will be happy to help.
